Showing posts with label tuition refunds. Show all posts
Showing posts with label tuition refunds. Show all posts

Thursday, December 16, 2021

Omicron variant harasses American colleges: "I've enjoyed as much of this as I can stand!"

 Porter Wagoner, singing about a chance encounter with an ex-girlfriend, quickly bade farewell. "I've enjoyed as much of this as I can stand," he tells her.

College students are singing the same song. The COVID pandemic has been with us for almost two years, and Omicron promises to prolong the disruption well into 2022.

This week, several colleges announced that final exams for the fall semester would be online, and classes at some schools were temporarily switched to online formats earlier in the fall term.  

NYU recently banned all "discretionary, nonessential nonacademic gatherings," presumably allowing nonessential academic meetings to proceed. At some schools, students who meet friends over pizza and beer at an off-campus dive run the risk of being suspended from their classes.

Since the campus closings in March 2020, students have sued more than 300 colleges, demanding their money back. Specifically, they want tuition refunds for classes that switched from face-to-face classroom settings to an online format.

They also want their fees refunded--the fees they paid for access to campus recreation centers, varsity sporting events, and collegiate health clinics. You closed all these venues, the students argue, but you kept our goddam money.

As I have said since the beginning of the pandemic, I sympathize with the universities.  College leaders acted reasonably when they closed their campuses in the spring of 2020, cleared out the dorms, and sent students home.

But the students who got booted paid big bucks to take classes during the 2020 spring semester.  At the private schools, tuition bills were north of 25 grand! Many students shelled out $30,000 for the dubious privilege of matriculating at snooty universities for four months when you tack on housing, fees, and books.

Colleges responded reasonably to a public health crisis when they closed down in March of 2020, but they need to understand that it costs too damn much to go to college these days. Students will put up with this banditry when they can stroll through elm-shaded campus quads and listen to gassy professors opining in quaint, wood-paneled classrooms.

But they ain't gonna put up with face-to-face college classes periodically going online or rules that prevent them from meeting their friends off-campus.  Not for long anyway.

College enrollments are already down significantly from pre-pandemic levels.  Men, in particular, are increasingly deciding to sit out of college until the chaos comes to an end.

What can colleges do to entice students to continue taking out loans to pay their tuition bills?  They can start by publicly admitting that online classes are inferior to on-campus learning and lowering their prices accordingly.


Porter Wagoner: "I've enjoyed as much of this as I can stand!"





Wednesday, April 28, 2021

An online college education: What is it worth?

 In olden times, college students took classes in the ivy-covered halls of universities. 

Male professors showed up for class wearing professorial togs: corduroy pants or rumpled khakis, a blue L.L. Bean oxford-cloth shirt, a knit tie, and a baggy sports coat with elbow patches. (At least that's how I dressed.) Female professors had a different dress code, but I suspect it also came from the L.L. Bean catalog.

Then along came online college courses that students could take from home on their computers. How convenient!  The for-profit schools were the first colleges to aggressively market online courses.  The for-profits charged more than traditional universities--but you could attend class anytime you liked: in the middle of the night if that worked best for you.

At first, the traditional colleges turned up their noses at the online degree programs offered by the for-profits.  An online degree from the University of Phoenix couldn't be compared to a degree from a real university--Oklahoma State University, for example--the Princeton of the Prairies!

But then the admissions officers at the public universities asked themselves this question: Why don't we cash in on the online education racket?

And that's what they did. Many public colleges tacked on a "technology fee" to online courses even though those courses were far less expensive to offer than face-to-face instruction.

When people like me questioned the value of giving students college credit for asynchronous online courses, higher education defended the new technology.  Online instruction is just as good as face-to-face, they stoutly maintained.

But then, the coronavirus crisis forced almost every American college to close in mid-semester. The schools shifted their instruction from the classroom to the home commuter because they had no other choice.

And--the best I can determine--not a single college discounted its tuition. Some of them argued that their online instruction was comparable to having the gasbag professor in the same room.

But the students didn't buy it.  At least 167 lawsuits have been filed by disappointed students who want their money back.  Where did I get that number? From a law firm that keeps track of the litigation and posts the individual lawsuits on its website.

The case against Quinnipiac University in Connecticut is an interesting one to examine.  Stonehill's spring tuition in 2020 was almost 25 grand.  That's for one semester!

Students sued, and they made an interesting argument.  Quinnipiac offered online courses in 2020, and tuition for online classes was only one-third the cost of face-to-face instruction.

In the students' view, Quinnipiac owes them a tuition refund because, by the university's own pricing structure, online courses are only one-third the cost of classes taken on campus.

Now here is my take on the tuition-refund litigation going on around the United States. In my opinion, the universities acted responsibly when they closed their campuses in March 2020 and shifted instruction to an online format.  

Moreover, most private schools--the small liberal arts colleges, in particular--are cash-strapped even in the best of times. If a court forces them to give students wholesale tuition refunds, many of them will close. That would be unfortunate.

But let's not continue the charade of saying that online college courses are comparable to being in the same room with a live professor. Students across America are telling their colleges that they got an inferior product in the 2020 spring semester, and they are right.

Wouldn't you like to see your professor face to face?

References

Author, Class Action Litigation Related to COVID-19: Filed and Anticipated Cases, PIERCE ATWOOD (Nov. 9, 2020), https://www.pierceatwood.com/alerts/class-action-litigation-related-covid-19-filed-and-anticipated-cases (listing 167 cases as of March 9, 2021).

Metzner v. Quinnipiac Univ., No. 3:20-cv-00784 (KAD), 2021 WL 1146922 (D. Conn. March 25, 2021).



Monday, March 15, 2021

All Sales Final! No Refunds! Students lose lawsuit for tuition reimbursement against four Rhode Island universities that closed their campuses during COVID pandemic

Almost exactly one year ago, American higher education shut down in response to the COVID pandemic.  All across the United States, universities closed their campuses and switched from face-to-face instruction to online teaching.

Over the past several months, students brought dozens of lawsuits against their colleges, seeking partial tuition refunds for the 2020 spring semester. They argued that the quality of teaching suffered when teaching shifted to computerized learning.

Some student plaintiffs found sympathetic courts, but a federal judge in Rhode Island dismissed students' lawsuits against four Rhode Island schools: Brown Univesity, Johnson & Wales University, Roger Williams University, and the University of Rhode Island.

 Judge John McConnell ruled that the four universities had no contractual obligation to deliver in-person instruction during the spring of 2020.  In Judge McConnell's view, the universities' recruitment materials, which touted lovely campuses and stimulating classroom environments, were mere "puffery" and did not amount to a contractual obligation to teach classes face-to-face.

I think Judge McConnell ruled correctly. Confronted with the coronavirus pandemic, American colleges and universities had no choice but to switch instruction from the classroom settings to an online format.

I sympathize with the students who brought these lawsuits, particularly the one brought against Brown University, an elite Ivy League school. Brown's tuition and fees total $58,000 per year. Students did not shell out that kind of money to take classes by sitting in front of a commuter in their parents' basements. 

Nevertheless, America's college leaders were justified in closing their campuses last spring. It was the only responsible thing to do. Surely they realize, however, that they cannot teach students via computers over the long term, even if the coronavirus pandemic stretches out for many months or years to come.

The total cost of attending America's most prestigious colleges now amounts to about $70,000 a year or even more. Most students will have to take out student loans to cover the bill.

If Brown's academic leaders think their students will take out student loans indefinitely for computerized instruction, they are in for a rude awakening.  No one will go into six-figure debt to get an online diploma, even if the credential is from Brown University.

Thus if the COVID pandemic isn't quickly brought under control, it will be the end of expensive private-college education.  After all, a young person smart enough to be admitted to Brown is smart enough not to pay $58,000 a year for an online college degree.




References

Burt v. Board of Trustees of the University of Rhode Island, __ F.3d ___, C.A. No. 20-465-JJM-LDA (D.R.I. March 4, 2021).



Monday, May 4, 2020

Angry students sue more than 50 colleges after instruction goes on line in response to the coronavirus

A bunch of black swans showed up this spring, and they landed on top of every college administration building in America.

Last March, virtually every postsecondary institution shut down in response to the coronavirus pandemic. Students who lived in campus dorms were told to scram.  Face-to-face instruction screeched to a halt, and the colleges began teaching their students online. The departing students lost access to professors, libraries, and college recreational facilities.

Most universities refunded dorm fees and student meal plans on a  proportional basis. But the universities didn't refund tuition, arguing that students are still getting fair value because their classes are continuing online.

The students aren't buying it. So far, students have sued more than 50 colleges demanding to get their tuition money back. Online instruction is inferior to interacting with professors in a real classroom, they maintain. And of course, they are right.

The colleges respond, with some justification, that they did not anticipate the coronavirus pandemic and are doing the best they can under the circumstances.   "Faculty and staff are literally working around the clock," Peter McDonough, a lawyer for a college trade group, argued defensively.

I sympathize with the colleges, but I can say with authority that professors don't work around the clock on anything.  If they claim to be working 24/7, they mean they're working 24 hours in a seven-day week.

And if the universities claim their distance-learning format is equal to face-to-face teaching, they are not telling the truth.  A few professors are tech-savvy and can quickly shift to online education, but a lot of them can't.

In any event, America's elite private schools have justified their nosebleed tuition by professing to offer small class sizes and ample opportunities to personally interact with their professors.  They can't credibly change their story now and claim that their online instruction justifies tuition at $50,000 a year.

Regardless of whether colleges win these lawsuits, they will be severely stressed financially in the coming months. One study predicts that four-year colleges could lose up to 20 percent of their fall enrollment. Any small private school that loses 20 percent of its students this fall will be closed by May.

If you are a professor who works at a small private college, it is time to formulate a Plan B. What will you do if your school shuts down and you are thrown out of work?

And if you are a student who plans to enroll at a small, private school this fall, you too need a Plan B. You need to find out what your institution's financial situation is. You do not want to take out student loans to pay tuition to attend a college that may close before you graduate.

The black swan: Coming soon to a campus near you