Showing posts with label online instruction. Show all posts
Showing posts with label online instruction. Show all posts

Monday, May 4, 2020

Angry students sue more than 50 colleges after instruction goes on line in response to the coronavirus

A bunch of black swans showed up this spring, and they landed on top of every college administration building in America.

Last March, virtually every postsecondary institution shut down in response to the coronavirus pandemic. Students who lived in campus dorms were told to scram.  Face-to-face instruction screeched to a halt, and the colleges began teaching their students online. The departing students lost access to professors, libraries, and college recreational facilities.

Most universities refunded dorm fees and student meal plans on a  proportional basis. But the universities didn't refund tuition, arguing that students are still getting fair value because their classes are continuing online.

The students aren't buying it. So far, students have sued more than 50 colleges demanding to get their tuition money back. Online instruction is inferior to interacting with professors in a real classroom, they maintain. And of course, they are right.

The colleges respond, with some justification, that they did not anticipate the coronavirus pandemic and are doing the best they can under the circumstances.   "Faculty and staff are literally working around the clock," Peter McDonough, a lawyer for a college trade group, argued defensively.

I sympathize with the colleges, but I can say with authority that professors don't work around the clock on anything.  If they claim to be working 24/7, they mean they're working 24 hours in a seven-day week.

And if the universities claim their distance-learning format is equal to face-to-face teaching, they are not telling the truth.  A few professors are tech-savvy and can quickly shift to online education, but a lot of them can't.

In any event, America's elite private schools have justified their nosebleed tuition by professing to offer small class sizes and ample opportunities to personally interact with their professors.  They can't credibly change their story now and claim that their online instruction justifies tuition at $50,000 a year.

Regardless of whether colleges win these lawsuits, they will be severely stressed financially in the coming months. One study predicts that four-year colleges could lose up to 20 percent of their fall enrollment. Any small private school that loses 20 percent of its students this fall will be closed by May.

If you are a professor who works at a small private college, it is time to formulate a Plan B. What will you do if your school shuts down and you are thrown out of work?

And if you are a student who plans to enroll at a small, private school this fall, you too need a Plan B. You need to find out what your institution's financial situation is. You do not want to take out student loans to pay tuition to attend a college that may close before you graduate.

The black swan: Coming soon to a campus near you





Tuesday, April 14, 2020

Bait and Switch: In response to the coronavirsus pandemic, colleges shifted to online instruction. Students aren't happy

According to Investopedia, "Bait and switch is a morally suspect sales tactic that lures customers in with specific claims about quality or low prices . . ." However, once customers are lured in,  "the advertised deal does not exist, or is of far inferior quality or specifications, where the buyer is then presented with an upsell."

When the universities shut down last month in response to the coronavirus pandemic, they sent their students home and partially refunded dorm fees they had collected from students living on campus. They also shifted all face-to-face teaching to online instruction while continuing to charge full tuition.

In essence, the universities engaged in bait and switch. They promised a classroom learning experience, but they substituted an inferior product--cobbled together online classes.

 But many students weren't happy with the change. In their view, online teaching is an inferior product.

Inside Higher Ed told the story of Arica Kincheloe, who took out $50,000 in student loans to enroll in a one-year accelerated program in social service administration at the University of Chicago.
Like most higher education institutions, the University of Chicago canceled on-campus classes and directed faculty to shift to a distance-learning format.

But Kincheloe believes she has been shortchanged. "It's a throwaway--a shortened quarter," she said. "I do not feel like I am getting the same education that I would have otherwise."

Other University of Chicago students agree with Kincheloe.  Fifteen hundred students signed a petition calling for a 50 percent reduction in tuition, and 850 students formed a group that is threatening to withhold their tuition payments.

UChicago administrators don't see a problem with the change. Administrators say students will get full credit toward their degrees even though the instruction has been modified. Therefore, the university will continue charging students full tuition.

The University of Chicago probably considers this controversy a temporary annoyance. All this may blow over if the university returns to traditional on-campus teaching this fall.

But I doubt it.

Private colleges have justified extortionary tuition by arguing that a student's on-campus experience--both curricular and extracurricular--is superior.  Those ivy-covered buildings, those cerebral tweed-coated professors, networking opportunities to mingle with rich people--the elite universities claim the whole package justifies charging tuition as high as $60,000 a year.

But if students are sitting at home taking classes that are little more than correspondence courses, then they might as well go to a less expensive state university.

Likewise, HBCUs are going to have difficulty justifying their existence if their instruction moves to a distance-learning format. As Pearl K. Dowe argued in a recent essay, the survivability of HBCUs "has always been rooted in their commitment to serve, educate and advance Black students in a [physical]space that is edifying, nurturing and empowering." So why would Black students enroll at an HBCU if they're taking their classes online?


I'm not saying the universities intentionally engaged in bait and switch. The pandemic forced them to suspend traditional classroom teaching. But they know that their hastily put-together online classes are a cheap substitute for face-to-face interaction with professors. In fact, many universities have gone to pass/fail grading for online instruction--an implicit admission that this mode of teaching is inferior.

I agree with the University of Chicago students.  The online instruction they are getting is not what they bargained for and is a shoddy substitute. The University of Chicago should slash tuition for the spring semester by 50 percent.

Online instruction is a shoddy substitute for classroom teaching.